Interpersonal communication is a term that refers to the communication that takes place between people, or groups of people. It can be defined as a…
The Servqual Model – Definition, Dimensions, Gaps and Advantages Service
SERVQUAL model is the model of service quality that is used for measuring service quality and customer satisfaction. American marketing gurus Valarie Zeithaml, Leonard Berry,…
The Wheel of life – Concept and Application in Coaching and Time Management
What is The Wheel of Life? The wheel of life technique provides an instant overview of dimensions of your life in predefined categories like relationships,…
10 Leadership Behaviors Every Leader should Possess
leadership behaviors always speak louder than the words of a leader. Leaders are always under the microscope, as employees see and analyze their leaders carefully…
12 Essential Coaching Skills and How to Become a Good Coach
Coaching skills are defined as the means of building great leaders in an organization. It helps to achieve both professional and personal goals and hence…
Compensatio Ratio or Compa-Ratio – Definition, Formula and Calculation
What is Compa-ratio? Compa-ratio is the short form of comparative ratio that is used by compensation professionals for evaluating the competitiveness of the pay level…
Critical Incident Method and Technique – Definition, Process, Advantages
The critical incident method, also known as the critical incident technique, is a process that uses a set of procedures to collect, observe, and analyze…
How to find your passion? 12 Ways (With Examples)
Passion should not be complicated as it can then overwhelm you; instead, let it be something that interests you so that you can embrace it…
Industrial Relations – Meaning, Importance, goals and Scope
Industrial relations involves the study and strategies necessary for analyzing the connections and communications amongst management and employees of an organization. Its practices are involved…
Group Work – Meaning, Benefits, and Implementation
Group work is a method that includes working in groups to enhance critical, decision-making, collaborative, and communication skills to increase productivity. Students in their school…
What is Image Consulting and How to hire the right Image Consultant
Image consulting is defined as a professional endeavor to improve an individual’s professional and personal image by making viable changes in his behavior, appearance, and…
Interim Manager – Role, Challenges and How to succeed as one
What is an Interim Manager? An Interim Manager is hired when the permanent manager of an organization leaves the position, and the company is looking…
Corporate Communication: Definition, Types and Benefits
Have you ever wondered what corporate communication is? Corporate communications refers to communication is an often-misunderstood phrase that is used in the workplace. The main…
What is Competitive Advantage? Definition, Examples, & Types
A competitive advantage is a differentiating feature that allows a company to outperform its competitors in the marketplace by improving product quality, paying higher prices,…
Meeting Minutes or Minutes of Meeting
What are Meeting Minutes? Meeting minutes are a recorded or written documentation that is used for letting other people know about the things that occurred…
